Leon Olson

“Goes the extra mile,” that’s what Harlan at ItWorks does. I have ordered many UPSs from ItWorks in the past 10 plus years and have been very happy with the support and service provided from Harlan.  In the rare case of an issue, Harlan has quickly worked to make it right. One time a relay card was incorrect even though the box indicated it was the correct part number. Immediately, and without question, Harlan got another relay card shipped. His exemplary knowledge of the Eaton/Powerware product line provides the best solution for my customers.